A hearing-impaired Bolingbrook woman is angry after a manager at a local Steak and Shake refused to take her order earlier this week at the drive-up window, demanding that she use the traditional speaker. The irritated manager then threatened to call police despite the woman's explanations of why she needed to order at the drive-up window, saying "If you had just let me know at the speaker that you needed accommodations then I could take your order through the window."